Privacy Policy
Last updated: June 25, 2026
1. Introduction
auttickn ("we", "us", "our") operates the auttickn.com website and the auttickn platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, and describes the rights you have in relation to your personal data.
auttickn is the data controller responsible for your personal data for purposes of applicable data protection laws, including the GDPR and Brazil's LGPD.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and payment information (processed by our payment provider; we do not store full payment card details ourselves).
Usage Data
We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, browser type, and IP address.
Content Data
When you use auttickn to generate tutorials, our Service temporarily accesses the web applications you specify via automated browser sessions. During these sessions, we process only the screens and interactions necessary to generate your requested content. We do not store your application credentials beyond the session, and we do not access data unrelated to the task you requested.
3. Legal Basis for Processing
Depending on your jurisdiction, we process your personal data on one or more of the following legal bases:
- Performance of a contract (providing the Service you signed up for)
- Your consent (e.g., analytics cookies)
- Our legitimate interests (e.g., improving and securing the Service)
- Compliance with a legal obligation
4. How We Use Your Information
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send administrative communications (account updates, security alerts)
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical or security issues
5. Data Sharing
We do not sell your personal data. We may share information with:
- Service providers: payment processors, hosting providers, and analytics services that help us operate the platform, bound by contractual confidentiality and data protection obligations
- Legal requirements: when required by law, subpoena, or government request
- Business transfers: in connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your account data for as long as your account is active. Generated content (videos, articles) is retained according to your plan limits. You may request deletion of your data at any time, subject to legal retention obligations (e.g., tax or accounting records).
7. Security
We implement industry-standard measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Cookies
We use essential cookies for authentication and session management. We use analytics cookies (Google Analytics) only with your consent. You can manage your cookie preferences via the banner on our site at any time.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise these rights, reach us via our contact page. We will respond within the timeframe required by applicable law (generally within 30 days).
10. International Transfers
Your data may be processed in countries other than your own, including countries that may not have data protection laws equivalent to those in your jurisdiction. Where this occurs, we rely on appropriate safeguards, such as Standard Contractual Clauses, adequacy decisions, or other legally recognized transfer mechanisms, to protect your data.
11. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we become aware that we have collected personal data from a minor without appropriate consent, we will take steps to delete that information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our site, and will update the "Last updated" date above.
13. Contact
For questions about this policy or to exercise your rights, reach us via our contact page.